Zero Tolerance

Reporting discrimination

Discrimination means being treated unfairly because of who you are. The Equality Act 2010 protects people from discrimination by:

  • Employers
  • Schools, colleges, universities and other education providers
  • Businesses and organisations which provide goods or services like banks, shops and utility companies
  • Health and care providers like hospitals and care homes
  • Someone you rent or buy a property from, including housing associations and estate agents
  • Transport services including buses, trains and taxis
  • Public bodies like local authorities and government departments.

There are nine protected characteristics (age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and beliefs, sex or sexual orientation) covered by the Equality Act. Discrimination which happens due to one or more of these characteristics is unlawful under the Act.

Report to Queen Mary


You can report allegations of harassment, bullying, sexual violence, sexual harassment, hate crime and discrimination to the Appeals, Complaints and Conduct Office under the Code of Student Discipline. A Casework Officer from the Appeals, Complaints and Conduct Office will meet with you privately to discuss the issues that you have raised and will explain to you how your case will be handled, how to make your report and who to address your report to.

The Student Complaints Policy makes it clear that any student who submits a complaint in good faith will not suffer any detriment as a result of any action taken under the Student Complaints Policy.


In the first instance, you should contact your Line Manager to report any allegation of harassment, assault, hate crime, bullying and discrimination. Where the Line Manager is the alleged perpetrator, staff should contact the designated HR person for their directorate/school/department.

Further information is available on the Dignity at Work and Study Procedure and on the Dignity at Work webpage. Information on how to raise concerns is available in the Dignity at Work and Study General Guidance.