Ms Lacey FitzgeraldPrimary Care Support OfficerEmail: l.fitzgerald@qmul.ac.ukProfileProfileI am a Primary Care Support Officer for the Clinical Effectiveness Group (CEG) within Queen Mary University. I support practices across NEL in both clinical systems EMIS and SystmOne by providing the use of clinical templates, data searches and CEG tools. We run workshops and webinars, and support practices to implement incentive schemes to reach their national and local targets. I have been with Queen Mary since 2018 initially starting as administration staff for the CEG and have since worked my way over to primary support officer.Research