Student Experience, Teaching, Learning and Assessment

Strategic Aim 2

Queen Mary values its history and culture as a university which provides educational and cultural opportunities for people from all backgrounds, and this includes public engagement with a variety of communities, schools, businesses and charitable organisations. Aim 2 expresses the broad definition of the QMUL community and the aspiration for a lifelong engagement with students.

It acknowledges that people may benefit from QMUL activities without being a registered student; for example, by being pupils at schools involved in QMUL's widening participation programmes (objective 2.1) or being alumni engaging informally with current QMUL activities (objective 2.6).

QMUL also recognises the importance and educational benefit of learning in a socially diverse, multi-cultural, and international environment which is reflected in the targets for objectives 2.1 and 2.2 (outreach and access). It is recognised that outreach activities to widen participation involving working with secondary schools may not generate direct enrolments into QMUL but is important because it raises aspirations, provides essential advice and guidance about universities in general and supports teaching staff in partner schools.

Supporting 'fair access' initiatives (objective 2.2) goes beyond outreach and includes admissions policies and processes, and providing learning opportunities and a physical environment suitable for those with special needs. At QMUL, 'fair access' initiatives overlap with some retention and engagement projects (objective 2.3) because it is recognised that successful transition into higher education can be a greater challenge to students from disadvantaged backgrounds.

Personal and professional development can be enhanced especially through extra-curricular cultural and social activities and we wish to strongly encourage a broad range of QMSU and discipline-specific student societies. These also contribute to the employability of students and their engagement and retention (objectives 2.4 and 2.5). Likewise, QMUL’s embedded approaches to public engagement and enterprise/entrepreneurial activity means that all students are encouraged to take part in such activities, adding value to their other work developing employability skills.



2.1 Providing outreach activities to widen participation

Indicator of Progress2018/2019 Target
Number of school students directly engaged with QMUL outreach activity (as defined by our OFFA Access Agreement2000 school students benefitting
Number of relationships with schools (primary or secondary) in localities with educational underachievementDevelop a long-term relationship with a third school

2.2 Supporting ‘fair access’ initiatives

Indicator of Progress2018/2019 Target
Number of students from state schools and NS-SEC (socioeconomic group).Achieve 4 full percentage points above QMUL’s adjusted benchmark by 18/19.
Number of students from low participation neighbourhoods.Achieve 2 full percentage points above QMUL’s adjusted benchmark by 18/19.
Number of students receiving Disabled Students’ Allowance.Achieve 5% of full-time first-degree students receiving Disabled Students’ Allowance by 18/19.

2.3 Providing academic advising and pastoral support to maximise student engagement and retention

Indicator of Progress2018/2019 Target
Percentage of students commencing their studies who complete their degree programmeYear-on-year decrease in the percentage of students who do not complete their programme
PhD submissions ratesAt least 90% submission rate within 4 years (and equivalent for part-time students
Student satisfaction on QMSS that feedback has helped their academic development and learning90% of programmes to reach 75% or above
Satisfaction on QMSS with:
  1. the availability and support from administrative staff in schools
  2. Advice and Counselling
  3. The Disability and Dyslexia Service
  4. The Student Health Service
  5. Learning Development
  6. The Chaplaincy
At least 90% of students satisfied

2.4 Encouraging a broad range of extra-curricular cultural and social activities

Indicator of Progress2018/2019 Target
Student engagement with QMSU (QMSS)

Year-on-year increase in student engagement

Number of discipline-specific student societies in Schools/Institutes

At least 90% of students who engage with societies satisfied

Student satisfaction with Academic Societies (QMSS)

At least 90% of students who engage with societies satisfied


2.5 Enhancing student employability through curricular and extra-curricular opportunities and advice

Indicator of Progress2018/2019 Target
HESA Employment Performance IndicatorQMUL performance to at least match Russell Group median
Students confident that their programme is giving them the skills they need to progress and succeed as a graduate (QMSS)75% confidence in 90% programmes
Students engaging with opportunities to develop their employability (QMSS)75% engagement in 90% programmes

2.6 Encouraging former students (alumni) to continue engaging with the QMUL community

Indicator of Progress2018/2019 Target
Number of alumni volunteers engaged by QMUL per 10,000 contactable alumni.80 per 10,000 contactable alumni (1,000 total)