Dear ${Contacts.First Name}

Welcome to the latest EU and International student newsletter provided by the International Team at QMUL.

Please read on for some useful guidance regarding matters concerning health, immigration, and arriving at the airport.


Student Health Service (all students)

It is important to look after your health while studying at QMUL, so we provide a free Student Health Service at our Mile End campus (orange building number 28 on the campus map). 

Students living in QMUL accommodation on either our Mile End or Whitechapel campuses, or living off-campus within the London borough of Tower Hamlets (postcodes E1, E2, E3 and E14) are encouraged to register (either online or in-person) with the Student Health Service once you have enrolled

You can check this leaflet to find out more about the services they provide. 

If you live at Dawson Hall, or at the Charter House Square campus, or indeed anywhere outside Tower Hamlets (postcodes E1, E2, E3 and E14), and you are eligible for free NHS treatment, then please ensure that you register with another doctor located close to where you live. A list of local doctors is available here.


EHIC - European Health Insurance Card (EU students)

In order for EEA or Swiss nationals to qualify for the right to live in the UK as a student, they must have comprehensive sickness insurance cover (CSI). You can satisfy this CSI requirement by obtaining a European Health Insurance Card (EHIC) from your home country. You need to apply for an EHIC in plenty of time before leaving your home country so that you have it from the beginning of your UK stay onwards. Sadly, you cannot apply for this card in the UK, so please click here for more information about how to apply in your home country.
The UK government has produced this leaflet about the EHIC and access to medical treatment while in the UK.
If you cannot obtain an EHIC, then there are alternative ways to meet the CSI requirement. These are explained in an information sheet produced by the Immigration Law Practitioners’ Association, who also provide information about other helpful topics such as your right of residence as a student, and applying for permanent residence. This information can be accessed here.


Meningitis advice (all students)
The UK Department of Health advise that all new university entrants (up to the age of 25 years) should be vaccinated with the Meningococcal ACWY (MenACWY) vaccine before the beginning of the new academic year.

They have produced this leaflet to explain more about protecting yourself against Meningitis. Even if you have already had the MenC vaccine, you should have the MenACWY vaccine.

Please try to get the vaccination before you arrive at QMUL, otherwise, please get vaccinated as soon as you arrive in the UK.

More information is available on our Student Health Service (SHS) website

Immigration update (non-EU students)

We have heard that there are currently some delays in visa processing overseas, so (if you have not already applied) please submit your Tier 4 visa application as soon as you can demonstrate that you meet the Tier 4 requirements.

You may wish to use the priority visa processing service if it is available in your country.
If your visa application is refused and believe that the refusal is incorrect, then you should consider submitting an administrative review to challenge the refusal decision. Please check the ‘what to do if things go wrong’ guide to find out how you can do this. Also, our Advice and Counselling Service has experience in helping students to successfully challenge refusal decisions.  
Please, follow our QMUL International Advice blog for updates about immigration and living in the UK as an international student.


Follow International Advice Blog


Tier 4 support (non-EU students)

Those students that are in the process of requesting their CAS, and planning for their Tier 4 application; please check the QMUL Advice and Counselling guidance about how to apply for your Tier 4  visa and what documents you will need to provide for your visa application.  

Check our Tier 4 Guidance


Tier 4 webinars (non-EU students)

We also recommend that you book onto an Advice and Counselling webinar to help you prepare for the Tier 4 immigration application process.


Book an Immigration Webinar


Arriving at the airport (all students)

The UK Border Force have published a guide to help minimise airport queues.

Check the Airport Arrival Guide

There is some useful information included regarding:
•    Whether the EU/UK or Non-EU lane is right for you
•    If you are eligible to use the ePassport gates
•    What documents you need to have ready prior to identity checks
•    How non-EU travellers can improve their UK border experience by becoming a Registered Traveller.  


Free airport collection service (all students)

We will provide a free airport collection service for all new students arriving at Heathrow Airport on Saturday 16th and Sunday 17th September.

Coaches will depart from Terminal 3 (Heathrow Airport), and drive directly to QMUL's Mile End campus approximately every two hours on Saturday, and every three hours on Sunday.

You can book your place via this link:


Book Airport Collection


 Useful links


Please remember that you can find our previous newsletters here.

The next newsletter will follow shortly and will focus on budgeting for London life. 

Best wishes,

The International Team 

Queen Mary University of London

  +44 (0)20 7882 6530

Queen Mary University of London
Mile End Road
London E1 4NS
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