New students

Starting your life as a student at QMUL

We hope you have a productive and successful time studying at Queen Mary. Below are a few hints and tips as you begin your time as a student. As you settle in, we would encourage you to make use of the my.qmul website which tells you more about the way the university runs and how your studies are organised. You should also refer to the student information supplied to you by your school or institute.

Get familiar with QMplus and MySIS

Most of the teaching materials for your course will be made available on QMplus which is our online learning environment. This includes things like lecture notes, lecture recordings, and book lists as well as forums so you will be using it on a regular basis. Many schools and institutes run sessions to introduce you to QMplus in the first few weeks of study but there is also an online course called ‘QMplus for Students’ and online help guides to help you familiarise yourself with all its functions. To find out about more tools within QMplus see this page.

MySIS is the system where your student records are held. You can log-in to check your enrolment status, programme information, examination timetables and assessment marks. MySIS is also used for module registration, which you must complete in order to attend lectures and be entered for assessment.

It also holds personal information such as your contact details and emergency contacts. If your details change, you should log-in to MySIS and update them as needed. If you can't make the change yourself then contact either the Student Enquiry Centre (undergraduates and masters students) or the Research Degrees Office (PhD students).

Transition to University 

Studying at uni can be a bit different from what you may be used to. Watch the video below to get tips from our students on how to adjust and find out what support is available to help with your studies. 



As a student you can often get discounted travel. You can register for a student Oystercard on the Transport for London website. If you're applying for an 18+ student oystercard, choose 'non-research' for undergraduate or postgraduate taught courses or 'research' for PhD or Professional Doctorate programmes. Discounts are also available for national rail services with  a 16-25 railcard

Remember, you may need to be fully enrolled to receive these discounts and it may be impacted by your mode of study (full-time or part-time) so please check carefully.

Money saving tips

Our Advice and Counselling website has advice on budgeting or you can look at a short film of money saving tips from some of our students. The Totum Card, powered by NUS Extra will also get you discounts at shops and other attractions.

Working and employability

We know that some of you will be looking for part-time work whilst you study. Our Careers and Enterprise team can help you with this including job listings and the Experience Works fair which takes place each year in October. If you are an international or EU/EEA student, Careers and Advice and Counselling have produced a guide to part-time and vacation work which explains the rules for working as well as topics such as paying tax.

Employability is a key concern for us so find out how we support you to develop graduate attributes from the start of your studies at our QMUL Distinction website.

It’s never too early to start thinking about developing your skills, networks and employability. Watch the video below to find out how you can make the most of your time at university by taking advantage of all the opportunities available to you.



Find out about the support available to you

University life can be adjustment for everybody so we have support available if you need a bit of help. Read about some of the central support services and the support available to you via your school or institute.

Watch the video below to hear from our students about some of the support on offer, from financial assistance to advice and counselling, study support, the careers service and much more.


Health and wellbeing

If you haven’t already taken steps to register with a general practitioner (GP), you should start this now – don’t wait until you get ill. You can find a local doctor (and dentist) at the NHS Choices or see if you can register with our Student Health Service.

Eating a healthy diet, keeping fit, getting a good night’s sleep and limiting alcohol consumption all contribute to staying well and should hopefully help you recover quickly from minor illnesses such as colds. However, if you’re going to miss academic work such as lectures or seminars or you’re otherwise unable to complete work you should be sure to inform your school/institute.


As with all big cities, you need to be bit security-conscious as you travel around (for example always use a registered minicab or taxi service). Our Security Service is present 24/7 on campus and provide information about looking after your property and yourself. The Metropolitan Police also publish crime prevention advice.

Explore the local area

The Queen Mary campuses are ideally located to get out and explore London’s East End where the historic and modern sit side by side. The Campus and city section of, the student website, has lots of ideas of places to visit in London and things to try, as well as information about our campus facilities. 

Students' Union

Queen Mary Students' Union is a registered charity that is the voice of all Queen Mary students. The Students’ Union works to improve your university experience by representing your views, supporting your development and providing you with student-led activities and services. There are over 300 diverse student groups to join, giving you the opportunity to cultivate your interests and make new friends. The Students’ Union also runs a wide range of social spaces such as a Sport and Fitness Centre, shops, cafés, bars and restaurants.

You automatically become a member of the Students’ Union as a student at Queen Mary, and can put yourself forward to represent your fellow students in the Students’ Union each year.