New students

Information for late arriving students

If you've arrived late and missed Welcome Week activities, don't worry! Support is on hand to help you settle in. Take a look at the checklist below for what you need to do to get started at Queen Mary.Students on campus

1. Complete enrolment

The enrolment deadline is Friday 5 October. If you are temporarily enrolled, you must complete enrolment by Friday 19 October. Find out what you need to do here

2. Check you’ve received your IT login details

Your IT username and password information should have been emailed to you directly over the summer. If you haven't had yours or are having difficulty logging in, please contact IT Services a thelpdesk@qmul.ac.uk or call 0207 882 8888.

3. Find out who is your Student Support Officer, and contact them to find out key information for starting your studies

Your Student Support Officer will be able to help you find the information you've missed and develop a study plan to help you catch up.

4. Find out who your Academic Advisor/Personal Tutor is and arrange to meet them

You may have already received an email inviting you to a meeting with your Academic Advisor or Personal Tutor. You can look up who it is and their contact details via the MySIS student record system. Your Student Support Officer will also be able to point you in the right direction.

5. Look at our information about the library and student support services

The Library has lots of information for new students to help you get used to using the facilities. We also have extensive support services for all students, including the Advice and Counselling Service, the Disability and Dyslexia Service, and the Language Centre. Find out about all the support available to you on the student webpages: my.qmul.

6. Log on to QMplus and view the videos to get started on how to use it

QMplus is our virtual learning environment at Queen Mary. You log in using your IT username and password. There are a number of video tutorials to help you get started.

7. Get involved with societies, events and trips with the Queen Mary Students' Union

The Students' Union is there to support you and improve students' lives. There are more than 250 Societies, Sports Clubs, Volunteering Groups and Student Media Outlets that you can join to meet new people and expand your horizons. Throughout the first semester, they run the Try Something New programme, which is a series of events and taster sessions that don't require membership or long-term commitment, so you're free to sample as many as possible! The online guide will be available soon on the Students’ Union website.

8. Register with a GP

There is a free Student Health Service available on campus. The Student Health Service is provided by Globe Town Surgery, an independent contractor to National Health Service (NHS) England.

Students living in Queen Mary accommodation at Mile End or Whitechapel, and students living in the borough of Tower Hamlets (E1, E2, E3 and E14) are encouraged to register with the Student Health Service (located on campus in the Geography Building, Mile End (number 28 on map).

Students living in Dawson Hall at the Charterhouse Square campus or outside Tower Hamlets must register with a doctor close to where they live. You can look up a list of local doctors here.

GP surgeries will normally register all international students in the UK, regardless of the length of your programme. Please visit the student health website for more information about the UK’s healthcare service and how non-UK students can access it. 

We also advise that all students up to the age of 25 get immunised against meningitis and measles, mumps, and rubella (MMR) before arriving at Queen Mary. Teenagers and young adults are at higher risk from the disease, particularly those coming to university for the first time.