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New Students

Checklist: One Month To Go

Step One – Check the ‘Starting Preparations’ checklist!

With just a month to go until departure, if you haven’t already done so it is now vital that you prioritise tasks on the checklist for ‘Starting Preparations’ ( or follow the link on the left of this page). Most importantly you need to secure your place, ensure you have a visa or entry clearance for the UK, secure sufficient funding and apply for accommodation.

The UK Council for International Student Affairs (UKCISA) have produced some guidance for international students, to give you information about what to expect when arriving in the UK:
Immigration Control

If, after reading the information and advice on these pages, you are still unsure or stuck please contact us at:

Advice and Counselling Service

Tel: +44 (0)20 7882 8717

Fax: +44 (0)20 7882 7013

Global Engagement Office

Tel: +44 (0)20 7882 6530 

Step Two – Complete your pre-enrolment (online registration)

Pre-enrolment is the first part of the enrolment process.  Once you have been accepted to Queen Mary, and have had your place confirmed, our Admissions and Recruitment Office will e-mail you with details about how to enrol.  

All students are required to pre-enrol via the online Student records system MySIS (

To gain access you will need to login by entering your application number as your username and your unique PIN number as your password.  You should already have your application and PIN number as part of the application process.

If for any reason you have not received this information or you are not able to log in, please contact the Admissions and Recruitment Office by calling: +44 (0) 20 7882 5511 or by email using your Admissions team email address given in previous communications.

Step Three – Plan your journey from the airport in advance

Due to COVID-19, we are unfortunately unable to run our usual Airport Collection service from Heathrow this year as universities have been restricted from spending time in the Arrivals Hall to collect students we normally do. Given you will be arriving with luggage we would recommend that you use a taxi to get to campus or any privately rented accommodation you have booked. There are public transport options available to you, such as the London Underground, Heathrow Express and buses, but a taxi would be the most direct and Covid-secure method of transport.

If you plan on taking a taxi then we would strongly recommend that you use Greater London Hire who offer a discount exclusively for Queen Mary students. Bookings can be made over the phone or by email and you can pay by cash or card.

How to Book:
Telephone: +44 20 7490 4222
Account Reference Number: 99610 (this must be quoted to benefit from the preferential rate)

Please have your flight details ready and the airport terminal you arrive into before you contact Greater London Hire and please state whether you wish to pay by bank card or cash at the time of booking.

The price quoted includes 30 minutes waiting time and airport car park charges. The driver can meet you 30, 60 or 90 minutes after the flight is scheduled to land to avoid any further waiting time charges, please state your preference when booking. Any additional car park charges are charged at cost depending on the airport and waiting time is an additional £15.00 per hour.

Your driver will text you to let you know they are there, which will include a photograph and their telephone number. They will also meet you at ‘Arrivals’ with a name board. If you are arriving into Terminal 5 in Heathrow, the meeting place is by ‘Costa Coffee’ as you come through Arrivals.

If you have any difficulties, please contact Greater London Hire on +44 20 7490 4222 quoting your booking number and they will be able to assist you.

Gatwick Airport to E1 Postcode – This is the postcode of Queen Mary’s main campus.
• Standard Car - £68.00
• 6 Seater - £95.00

LHR Airport to E1 Postcode
• Standard Car - £54.00
• 6 Seater - £75.00

Alternatively, there are two more options that you can utilise to make your own way to Mile End campus:

  • Heathrow Express and Underground: change at Paddington for Hammersmith and City Line
  • London Underground:
    • Heathrow Airport - change at Holborn for Central Line. Queen Mary’s Mile End campus is 5 minutes’ walk from Mile End station which is on the Central line.
    • Gatwick Airport – change at London Bridge for Northern Line and change at Bank for Central Line

If you are staying in Aspire Point accommodation in Stratford, the nearest underground station is Stratford which is also on the Central line, one station further East than Mile End.

Step Four – Get to know other students starting QMUL in September Queen Mary Students' Union (QMSU)

Queen Mary Students’ Union have their own Facebook and Twitter accounts to keep students updated with events and activities. To keep to up to date, like the ‘ Queen Mary Students’ Union (QMSU)’ and ‘Queen Mary, QMUL, QMSU Freshers Events & Info’ pages on Facebook and follow @QMSU and @QMSU_events on Twitter.

Step Five – Pay, or prepare to pay, your tuition fees. Please remember to bring a remittance slip if you have pre-paid.

Queen Mary will send you an invoice once you have enrolled, which will represent the charge for the full academic year you are enrolled on. If you choose to accept a place at Queen Mary it is your responsibility to ensure that your tuition fees are paid when they are due. Fees due in any academic year are payable prior to, or at enrolment. All international students must pay at least 50 per cent (50%) of the fee due before enrolment and complete a payment agreement to pay the remaining balance by 31st January if commencing their studies in the autumn, or 30th April if commencing their studies in January.

New overseas self-financing undergraduate students are offered the facility of paying for their whole programme of study in advance at the start of their first year, with the level of the fee fixed at that of their first year of study. This does not apply to students undertaking a medical degree. Applications to pay in this way should be made, in writing, to Head of Income and Credit Control prior to the start of the programme.

Please for further information with regards to paying your tuition fees.

If you have any queries about fee payment please contact the Fees Office:

Tel: +44(0)20 7882 7676,  +44 (0)20 7882 3685 or  +44 (0)20 7882 7775
Fax: +44 (0)20 7882 3024

Step Six – Prepare your arrangements for paying accommodation costs

If you have been offered Queen Mary accommodation you will need to ensure you have the necessary funds to pay for the duration of your stay. 

Queen Mary Accommodation Fees

Fees for accommodation are calculated for a minimum 38-week period. A Licence Agreement is given for a continuous period of occupation from the beginning of the academic session to its end (September to June). Licence lengths for medical and dental students residing in Floyer House (Whitechapel) or Dawson Hall (Charterhouse Square) will vary in accordance with Medical and Dental School term dates.  An invoice for your residential fee payments will be sent to you by email on the commencement date of your licence agreement.

All residency fees are payable termly in advance and are reviewed annually in May/June. See here for up to date residences fee information.

Fees include all energy and cleaning costs of bedrooms and communal areas but exclude the provision of bed linen, towels, crockery/cutlery and cooking utensils.

Step Seven – Check out the date of your departmental induction

Each School has a specific slot in which they have an induction session for new students on different degree programmes and these are almost always during Welcome Week. 

You will receive information from your academic department about the schedule for your programme induction.

Step Eight - Welcome Week Events

Welcome Week is all about bringing people together, creating friendships, helping you settle in and introducing you to everything life at Queen Mary has to offer, and this year will be no different. However, it’s been a challenging time for everyone for lots of different reasons and we’ve all had to make some changes along the way, including here at the Students’ Union. We’re sure you’re both nervous and excited to begin your journey here, and you’re probably keen to find out a bit more about what we’re planning for you, so we’ve put together this post to let you know what we have planned for you this Welcome Week.

We’ve been working hard to make sure you receive an unforgettable welcome to Queen Mary whether you’re planning to join us from home or in our great city of London. We’ll be posting lots of updates between now and when you arrive so sign-up to our mailing listjoin our Official Freshers' Facebook group and check our website as like everything right now, plans may have to change!

When you are on campus, visit the Information Point in Library Square, Students’ Union Hub Reception or BLSA Building Reception (Whitechapel). Pick up a What’s On Events guide and a Try Something New guide from any Students’ Union outlet. Talk to a Students’ Union Crew volunteer – you can find them around campus in their red hoodies & t-shirts.