Student Experience Coordinator

Job Details

Student Experience Coordinator based in Gozo, Malta
Salary: €24,694.12 - €26,764.12

Student Experience Coordinator JD [PDF 196KB]

Join our team at Queen Mary University London – Malta Campus as a Student Experience Coordinator! Are you dynamic, motivated, flexible, and highly organised? Work closely with the Student Experience Manager to directly impact students’ lives and contribute to a high-quality student experience. Your role involves supporting students and colleagues in various initiatives, making a significant difference in shaping the student journey. If you’re ready to bring your skills to an exciting educational environment, apply now and be a vital part of creating an exceptional student experience!

Main Duties and Responsibilities:

• Assist students with a broad range of issues throughout their student journey in Malta, including residency guidance, housing, bank accounts, local regulations, and services in Malta.
• Support the Student Experience Manager in delivering the student-centred extra-curricular programme, including coordinating arrangements for student events, contributing to event planning, venue/catering bookings, and on-the-day assistance. 
• Under the guidance of the Student Experience Manager, work closely with the Students’ Union/BLSA to ensure the student voice is always heard and that key student representative and officer posts are available in Malta. 
• Lead (under the supervision of the Student Experience Manager) on the setup, delivery, and clearing up of the University’s regular offerings of small-scale student events on campus – utilising the resources of student ambassadors, representatives, and the facilities team to do so. 
• Assist with the arrangements for student welcome, induction, and freshers’ week.
• Provide administrative and organisational support to the Student Experience Manager in all aspects of student experience delivery, and to the wider student-facing team when required.
• Assist in developing and delivering a comprehensive student sports programme in Gozo.
• Support the Student Experience Manager in implementing the joint QM-Malta/BLSA-Malta student volunteering scheme.
• Contribute to and administer student feedback mechanisms such as surveys and focus groups.
• Working under the guidance of the Student Experience Manager, increase community engagement through student-focused initiatives, ensuring alignment with continuous improvement and business development strategies.
• Working alongside our Students’ Union, implement Malta-centred training and development sessions for student representatives and officers.
• Assist in the recruitment, administration, and management of Queen Mary Student Ambassadors.
• Work with the Student Experience Manager to support the updating of existing procedures and provide recommendations for improvement.
• Work with the Curriculum Operations and Quality Manager and the Quality Administrator to ensure quality assurance issues are relayed between staff and the student body in an agile manner.
• Assist the Student Support Office (SAPS) with the planning, setup, and delivery of student well-being activities and initiatives, and be a key point of contact between SAPS, Student Experience and the Student Union.
• Contribute to work streams or elements of larger projects under the direction of the SE Manager.

For full Job details and responsibilities please vide the Job Description attached.

Apply via JobsPlus or Jobs in Malta. Closing date to apply is Thursday, 1st February 2024.