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Library Services

Welcome and Induction 2020

Welcome to Queen Mary University of London from Library Services!

 A warm welcome to students joining Queen Mary University of London in 2020-21.  We hope that you enjoy your time with us, look forward to seeing you soon, helping you find and use information resources and our range of study spaces.

During Welcome and Induction, you’ll find details on how to get started using Library Services, our range of digital resources and how to access them, progress with reopening our study spaces in a COVID-19 Secure way, as well as who and how to get help.

Key things you need to know about your Library

Important update about Library Services January 2021: Library barcodes and PINs

Queen Mary Library Services provides access to a variety of electronic resources to its staff and students, many of them available off-campus.

The best way to access e-resources is via Queen Mary Library Services’ Library Search, which shows you the resources available, and when off-campus helps direct you through the authentication process to the material you need.

To access certain e-resources you will need your library barcode and PIN. Your library barcode number can be found on your student ID card underneath the barcode. It is a ten digit number starting with '023'. If you do not have an ID card you can find it on MySIS. You can reset your PIN using the PIN request form.

The E-Journals by Subject list allows you to view and search e-journal titles and access ranges, and A-Z Databases List to looking for databases in your subject area

For more detailed information on how to access e-resources, including journals, books and databases off-campus please visit eResources news and help webpage.

As a result of the COVID-19 pandemic, many publishers have provided temporary access to some of their e-resources, the complete list can be found resources made available by publishers during COVID-19 page.

Subject-based selections of online resources such as databases, useful websites and other specialist resources can be found in Subject Guides.

If there is no electronic copy of the resource of interest to you, please complete a More Books form and we will endeavour to obtain access to it.

Alternatively, to request digitised items (such as articles and chapters) please visit our Inter-Library Loans page.

If the audio for this item is not working, try downloading the Borrowing Click and Collect [PPT 3,557KB] presentation and viewing offline.

If the audio for this item is not working, try downloading the Socially distanced study space [PPT 2,701KB] presentation.


If the audio for this presentation is not working, try downloading the Getting help at Queen Mary Library Services [PPT 3,451KB] presentation and viewing offline.


Your primary and quickest means of contacting us for the time being will be email.

For general enquiries:

If you need help finding resources for learning and research:

For help with accessing e-resources and getting help with off-campus access:

Academic Skills Enhancement offers support on the skills you need to succeed at university, including workshops, Library services during COVID-19 page and one-to-one tutorials.

Getting help with research reporting and REF:

For enquiries on our archives and special collections:

For further information about the services and the support available during the Covid-19 outbreak, please visit our Library services during COVID-19 page.