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Library Services

Smarthinking Online Tutoring

Smarthinking Online Tutoring
  1. Library Services
  2. Academic skills
  3. Accessing support
  4. Smarthinking Online Tutoring

 

Please note that Pearson, the company providing Smarthinking, is discontinuing the service from 31 August 2023. 


Queen Mary is intending to offer a replacement service from early in the 2023-4 academic year.

For other sources of support, please see our academic skills pages https://www.qmul.ac.uk/library/academic-skills/ 

 

24/7 writing support

Access Smarthinking

Smarthinking tutors can support you with academic writing on your module, whether it be practicing exam questions or written assignments.

 

 

Connect with a Smarthinking online tutor to access the following support activities:

  • A live tutoring session where you can get immediate support with how to approach a written task, presentation, style and appropriate use of citations
  • Submit your essay/paragraph for comprehensive feedback (usually returned within 24 hours)
  • Ask a question to improve your academic writing

Proven to have a positive effect on student success, the Smarthinking online tutoring service gives you the help you need, whenever you need it, 24/7.

How to access Smarthinking Online Tutoring

  • Login via QMPlus
  • Mobile App for Apple and Android - Only available after setup through QMPlus

How to use Smarthinking Online Tutoring

  • Submit drafts of assignments or sections of your drafts for review by a Smarthinking tutor. The tutor will then provide you with a marked-up version of your original work (usually within 24 hours). 
  • Have a live, 1:1 discussion with a tutor about your assignment via an interactive whiteboard or video/phone call. You can either request an immediate drop-in session (you will usually be connected with a tutor within 3 minutes) or you can book a session in advance. 
  • Submit a question offline, to which a tutor will strive to respond within 24 hours

 

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