School of Business and Management

Dr Panos Panagiotopoulos

Panos

Senior Lecturer in Information Management

Email: P.Panagiotopoulos@qmul.ac.uk
Telephone: +44 (0)20 7882 6611
Room Number: Mile End Campus, Bancroft Building Room 3.44h
Office Hours: Please get in touch via email (currently on sabbatical)

Profile

 

Dr Panos Panagiotopoulos is a Senior Lecturer in Information Management, a Fellow of the Alan Turing Institute and a member of the Institute of Applied Data Science.

Currently on an academic sabbatical, Dr Panagiotopoulos has been the convenor of the Public Management and Regulation Cluster and one of leads of the PhD programme with oversight of admissions. Prior to joining in 2013, he held a similar position at Brunel University London where he completed his PhD in 2011 and received the Vice Chancellor’s Prize for Doctoral Research.

Dr Panagiotopoulos specialises in digital governance, regulation, social media research and data applications. He is an associate editor for Government Information Quarterly and a member of the editorial board for New Technology, Work and EmploymentHe has been a track chair for the British Academy of Management conference (2016-2018), the IFIP 8.5 International Conference on eGovernment/eParticipation (2015-2019) and has also held different associate editor roles for the European, American and International Conference on Information Systems. 

Dr Panagiotopoulos has collaborated with central and local government organisations, including the Better Regulation Executive at BEIS, the Food Standards Agency, regulators in the UK, local authorities and DEFRA on issues of digital engagement, social media analytics and regulatory innovation. He also has significant experience of external engagement with labour organisations including the British Trades Union Congress (TUC), UNI Global Union and the Greek Federation of Bank Employee Unions.

He tweets from @DrPanPan

 

Undergraduate Teaching

Currently on academic sabbatical - modules taught last academic year:

Research

Publications

Google Scholar profile

Journal articles

  • Panagiotopoulos, P., Klievink, B., Cordella, A. (2019) Special issue editorial: Public value creation in digital government. Government Information Quarterly (advanced online publication).
  • Bowen, F., Panagiotopoulos, P. (2018) Regulatory roles and functions in information-based regulation: A systematic review. International Review of Administrative Sciences (advanced online publication).
  • De Widt, D., Panagiotopoulos P. (2018) Informal Networking in the Public Sector: Mapping Local Government Debates in a Period of Austerity, Government Information Quarterly, 35, 3, 375–388.
  • Panagiotopoulos, P., Bowen, F., Brooker, P. (2017). The value of social media data: Integrating crowd capabilities in evidence-based policy. Government Information Quarterly, 34, 4, 601–612.
  • Panagiotopoulos, P., Barnett, J., Bigdeli, A., Sams, S. (2016) Social media in emergency management: Twitter as a tool for communicating risks to the public, Technological Forecasting & Social Change, 111, 86-96.
  • Gaspar, R., Pedro, C., Panagiotopoulos, P., Seibt, B. (2016) Beyond positive or negative: Qualitative sentiment analysis of social media reactions to unexpected stressful events, Computers in Human Behavior, 56, 179-191.
  • Panagiotopoulos, P., Barnett, J. (2015) Social media in union communications: An international study with UNI Global Union affiliates, British Journal of Industrial Relations, 53, 3, 508–532.
  • Panagiotopoulos, P., Shan, L. C., Barnett, J., Regan, A. and McConnon, A. (2015) A framework of social media engagement: Case studies with food and consumer organisations in the UK and Ireland, International Journal of Information Management, 35, 4, 394–402.
  • Shan, C. L., Panagiotopoulos P., Regan, A., De Brun, A., Barnett, J. (2015) Wall, P., Interactive communication with the public: Qualitative exploration of the use of social media by food and health organizations, Journal of Nutrition Education and Behavior, 47, 1, 104-108.
  • Panagiotopoulos, P., Bigdeli, A., Sams, S. (2014) Citizen-government collaboration on social media: The case of twitter in the 2011 riots in England, Government Information Quarterly, 31, 3, 349-357.
  • Panagiotopoulos P. (2012) Towards unions 2.0: Rethinking the audience of social media engagement, New Technology, Work and Employment, 27, 3, 178-192.
  • Panagiotopoulos P., Moody, C., Elliman T. (2012) Institutional diffusion of eParticipation in the English local government: Is central policy the way forward?, Information Systems Management, 29, 4, 295-304.
  • McGrath K., Elbanna A., Hercheui M., Panagiotopoulos P., Saad E. (2012) Exploring the democratic potential of online social networking: The scope and limitations of E-Participation, Communications of the Association for Information Systems, 30, 16, 239-254.
  • Panagiotopoulos P., Al-Debei M., Fitzgerald G., Elliman T. (2012) A business model perspective for ICTs in public engagement, Government Information Quarterly, 19, 2, 192-202.  
  • Panagiotopoulos, P., Gionis, G., Psarras, J. and Askounis, D. (2011) Supporting public decision making in policy deliberations: An ontological approach, Operational Research, 11, 3, 281- 298.
  • Panagiotopoulos P., Sams S., Elliman T., Fitzgerald G. (2011) Do social networking groups support online petitions? Transforming Government: People, Process and Policy, 5, 1, 20 - 31.

Book chapters and edited volumes

  • Panagiotopoulos, P., Edelmann, N., Glassier, O., Misuraca, G., Parycek, P., Lampoltshammer, T., Re, B. (2019) Electronic Participation Proceedings: 11th IFIP WG 8.5 International Conference, ePart 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019.
  • Edelmann, N., Parycek, P., Misuraca, G. Panagiotopoulos, P., Charalabidis, Y., Virkar, S. (Eds.) (2018) Electronic Participation Proceedings: 10th IFIP WG 8.5 International Conference, ePart 2018, Krems, Austria, September 3-5, 2018, Proceedings (vol. 11021), Springer.
  • Tambouris, E., Panagiotopoulos, P., Sæbø, Ø., Tarabanis, K., Wimmer, M. A., Pardo, T., Charalabidis, Y. Soares, D., Janowski, T. (Eds.). (2016).  Electronic Participation: 8th IFIP 8.5 International Conference, ePart 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings (vol. 9821), Springer.
  • Tambouris, E., Panagiotopoulos, P., Sæbø, Ø., Tarabanis, K., Wimmer, M. A., Milano, M., & Pardo, T. (Eds.). (2015). Electronic Participation: 7th IFIP 8.5 International Conference, ePart 2015, Thessaloniki, Greece, August 30-September 2, 2015, Proceedings (Vol. 9249). Springer.
  • Tambouris, E., Scholl, H.J., Janssen, M.F.W.H.A., Wimmer, M.A., Tarabanis, K., Gascó, M., Klievink, A.J., Lindgren, I., Milano, M., Panagiotopoulos, P. and Pardo, (2015) Electronic Government and Electronic Participation ongoing research proceedings (eGov/ePart 2015), Thessaloniki, Greece, August 30-September 2, 2015, IOS Press.
  • Panagiotopoulos P., Elliman T. (2012) Online engagement from the grassroots: Reflecting on over a decade of ePetitioning experience in Europe and the UK, (eds) Charalabidis Y. and Koussouris S., Empowering Open and Collaborative Governance: Technologies and Methods for On-line Citizen Engagement in Public Policy Making, pp. 79-94, Springer-Verlang: Berlin.

Conference papers

  • Panagiotopoulos P. (2019) Algorithmic regulation in action: A study of UK regulators’ new algorithmic capabilities, Netherlands Institute for Government Annual Work Conference 2019, VU Amsterdam, 7-8 November 2019. 
  • Gupta, A., Panagiotopoulos P. (2019) Operational Capabilities for Smart City Data Management, 20th Annual International Conference on Digital Government Research, 504-506.
  • Gupta, A., Panagiotopoulos P., Bowen, F. (2018) Leveraging Capabilities in Smart City Initiatives – The Case of London City Data, IFIP 8.5EGOV-CeDEM-ePart 2018 conference, Danube University Krems, Austria, September 2018.
  • Panagiotopoulos P., Bowen, F. (2018) Conceptualising Information-Based Regulation: Towards a Future Research Agenda, British Academy of Management (BAM 2018), University of the West of England, September 2018.
  • Panagiotopoulos, P., Saebo, O., Tambouris, E., Trutnev, D. (2017) eParticipation research: from government platforms to new forms of interaction (panel), IFIP 8.5 16th International Conference on Electronic Government, St Petersburg, Russia, September 2017.
  • Gupta, A., Panagiotopoulos P., Bowen, F. (2017) Towards a Capabilities approach to Smart City Management, IFIP 8.5 16th International Conference on Electronic Government (Springer LNCS), St Petersburg, Russia, September 2017.
  • Gupta, A., Panagiotopoulos P., Bowen, F. (2017) The Dynamic Capabilities of Smart City Management, British Academy of Management (BAM 2017), University of Warwick, September 2017.
  • Panagiotopoulos P., De Widt, D. (2016) Digital networks in public administration: The case of #localgov, IFIP 8.5 15th International Conference on Electronic Government (Springer LNCS), Guimaraes, Portugal, September 2016.
  • Panagiotopoulos P., Bowen, F. (2016) The public value of regulatory data: lessons from the Food Hygiene Ratings scheme in England and Wales, British Academy of Management (BAM 2015), Newcastle University Business School, September 2016.
  • Panagiotopoulos P., Bowen, F., Brooker, P. (2016) Social Monitoring in Government: Developing Crowd Capabilities in Evidence-Based Policy, Academy of Management Annual Meeting (AoM 2015), Anaheim, California, USA, August 2016.
  • Gaspar, R., Silva, C., Domingos, S., Pedro, C., Panagiotopoulos, P., Seibt, B. (forthcoming) Coping with unexpected and potentially stressful social events, in the Age of Social Media: From psychosocial media analysis to crisis communication, Society for Risk Analysis Europe Conference (SRA 2016), University of Bath, June 2016.
  • Panagiotopoulos, P., Bigdeli, A., Sams, S., Barnett, J. (2015) Social media in government: Communicating risks to the public during emergency events, Academy of Management Annual Meeting (AoM 2015), Vancouver, Canada, August 2015.
  • Panagiotopoulos P., Bowen, F. (2015) Conceptualising the digital public in government crowdsourcing: Social media and the imagined audience, IFIP 8.5 14th International Conference on Electronic Government (Springer LNCS), Thessaloniki, Greece, August 2015.
  • Panagiotopoulos P., Bowen, F. (2015) Social media for government crowdsourcing: An exploratory study of challenges and opportunities, British Academy of Management (BAM 2015), Portsmouth Business School, September 2015.  
  • Panagiotopoulos P. (2015) Trade union renewal and social media: A study of Twitter use by Britain’s unions, British Academy of Management (BAM 2015), Portsmouth Business School, September 2015.  
    (Best paper award for research in-progress, Human Resource Management track)
  • Panagiotopoulos P., De Widt, D., Laffin, M. (2014) How UK local government actors reacted to 2013 central spending decisions: The #localgov Twitter community, Crowdsourcing for Politics and Policy (IPP 2014), Oxford Internet Institute, Oxford, September 2014.
  • Panagiotopoulos P. (2014) Mobile communications and public engagement: An impact assessment with trade union members in the UK, British Academy of Management (BAM 2014), Belfast, Northern Ireland, September 2014.  
  • Panagiotopoulos P., Barnett, J., Brooks L. (2013) Social media and government responsiveness: The case of the UK Food Standards Agency, IFIP 8.5 12th International Conference on Electronic Government (Springer LNCS), Koblenz, Germany, September 2013.
    (Outstanding paper award for most critical reflection)
  • Panagiotopoulos P., Sams, S. (2012) An overview study of Twitter in the UK Local Government, Transforming Government Workshop, Brunel University, UK, May 2012.
  • Panagiotopoulos, P., Bigdeli, A., Sams, S. (2012) "5 Days in August" – How London local authorities used Twitter during the 2011 riots, IFIP 8.5 11th International Government on Electronic Government (Springer LNCS), Kristiansand, Norway, September 2012.
    (Outstanding paper award for most innovative research contribution)
  • McGrath K., Elbanna A., Hercheui M., Panagiotopoulos P., Saad E. (2011) online social networking and citizen engagement: Debating the potential and limitations (panel), 32nd International Conference on Information Systems, Shanghai, China, December 2011.
  • Panagiotopoulos, P., Sams, S. (2011) Twitter in local government: A study of Greater London authorities, Pre-ICIS eGovernment workshop, Shanghai, China, December 2011.
  • Panagiotopoulos P., Moody, C., Elliman T. (2011) An overview assessment of ePetitioning tools in the English local government, IFIP 8.5 3nd International Conference on eParticipation (Springer LNCS) Delft, Netherlands, September 2011.
  • Panagiotopoulos P., Brooks L., Elliman T., Dasuki S. I. (2011) social networking for membership engagement in non-profit organisations: A trade union study, 17th Americas Conference on Information Systems, Detroit, USA, August 2011.
  • Panagiotopoulos P., Elliman T., Fitzgerald G. (2011) How can public sector transformation be institutionally-enabled? A UK local government study, 19th European Conference on Information Systems, Helsinki, Finland, June 2011.
  • Panagiotopoulos P., Al-Debei M. (2010) Engaging with citizens online: understanding the role of ePetitioning in local government democracy, Internet, Politics, Policy 2010: An Impact Assessment, St Anne's College, University of Oxford, UK, September 2010.
  • Panagiotopoulos P., Elliman T. (2010) Institutional culture and lessons from the strategic use of eParticipation technologies, IFIP 2nd International Conference on eParticipation, (eds) Chappelet et al., pp. 295 - 303, Lausanne, Switzerland, September 2010.
  • Al-Debei M., Panagiotopoulos P., Fitzgerald G., Elliman T. (2010) Rethinking the business model concept with eParticipation, Transforming Government Workshop, Brunel University, UK, March 2010.
  • Panagiotopoulos P., Elliman T., Fitzgerald G. (2009) Democratic decision making in the Information Society: Exploring stakeholders' views, 4th Mediterranean Conference on Information Systems, Athens, Greece, September 2009.

Supervision

I am interested to supervise projects related to information technology and social media research. Indicative topics include digital engagement, digital governance, regulation, data science and artificial intelligence. 

If you are interested to get in touch about potential supervision, please make sure that you meet the entry requirements for our School's PhD programme.
Questions about potential supervision via the Turing Instituture or Queen Mary's Institute of Applied Data Science are particularly welcome.

Current Doctoral Students

First supervisor: 

  • Anushri Gupta, 'Capabilities for smart city management'
  • Muhammad Afzal, 'Assessing the effectiveness of smart city services – a public manager's perspective'

Co-supervisor:

  • Yuanyuan Lai, 'Understanding professional virtual communities through social analytics'