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School of Business and Management

Dr Eleni Lioliou

Eleni

Senior Lecturer in International Business and Strategy

Email: e.lioliou@qmul.ac.uk
Telephone: +44(0)20 7882 5728
Room Number: Bancroft Building, Room no: 3.31

Profile

Student drop in and feedback hours:

By appointment

Role:

Program director for the BSc International Business

2nd year academic advisor

Dr Eleni Lioliou is a Senior Lecturer (Associate Professor) in International Business and Strategy and a Fellow of the UK Higher Education Academy. Before joining QMUL, she was a faculty member at the University of Loughborough, School of Business and Economics. Her research interests revolve around the management of information systems as well as the governance of outsourcing/offshoring arrangements. She is further interested in the role of information systems in firms’ internationalization efforts.

Dr Eleni Lioliou has obtained her PhD from the London School of Economics and Political Science. Her research has been funded by the Karelia Foundation, Leventis Foundation and the London School of Economics. She holds an MPhil in Management Research (University of Cambridge), an MSc in Analysis, Design and Management of Information Systems (London School of Economics and Political Science), an MLitt in International Business (University of St Andrews), a BSc in International and European Economics (University of Macedonia) and a BA(Hons) in Business Studies with a Marketing major (University of Sheffield).

She is a Senior Associate Editor for the Journal of Information Technology and a research associate at the Outsourcing Unit at the London School of Economics and Political Science. She has published her research in top journals such as the Journal of World Business, Journal of Information Technology, Journal of Strategic Information Systems, Journal of Business Research, Information Systems Journal and International Business Review.

Research

Research Interests:

Outsourcing/Offshoring arrangements

International business performance

Information systems

Social media analytics

Publications

Journal publications:

  • Zimmermann, A., Lioliou, E., & Oliveira, J. S. (2020). How do offshoring-related changes in job characteristics affect onshore managers’ affective organizational commitment? The moderating role of perceived organizational valence. Journal of Information Technology,  
  • Lioliou, E. and Willcocks, L.P. (2019), Global Outsourcing Discourse, Palgrave. 
  • Lioliou, Eleni, Leslie Willcocks, and Xiaohui Liu. (2019) "Researching IT multi-sourcing and opportunistic behavior in conditions of uncertainty: A case approach." Journal of Business Research (forthcoming) 
  • Nam, J., Liu, X., Lioliou, E., & Jeong, M. (2018). Do board directors affect the export propensity and export performance of Korean firms? A resource dependence perspective. International Business Review, 27(1), 269-280.  
  • Zimmermann, A. Oshri, I. Lioliou, E. Gerbasi, A. (2017) “Sourcing In or Out: Implications for Social Capital and Knowledge Sharing”, Journal of Strategic Information Systems, forthcoming  
  • Liu, X. Gao, L. Lu, J. and Lioliou, E. (2016), “Does learning at home and from abroad boost the foreign subsidiary performance of emerging economy multinational enterprises?”, International Business Review, 25(1), 141-151 
  • Lu, J. Liu, X. Gao, L. and Lioliou, E. (2015) “Environmental risks, localization and the overseas subsidiary performance of MNEs from an emerging economy”, Journal of World Business, 51(3), 356-368    
  • Lioliou, E. and Zimmermann, A. (2015), “Opportunistic Behaviour in IT Outsourcing: Insights from a TCE and a Social Capital Perspective”, Journal of Information Technology, 30:307-324 
  • Lioliou, E. Zimmermann, A. Willcocks, L.P. and Gao, L. (2014), “Formal and Relational Governance in IT Outsourcing: Substitution, Complementarity and the Role of the Psychological Contract”, Information Systems Journal, 24(6):503-555  

 

Conference proceedings and book chapters

  • Vasfi, T. & Lioliou, E. (2019), Market Orientation of Non-Profit Organizations: Moderating Effects of Market Turbulence on Performance, ISTR Asia Pacific Conference 
  • Oshri, I., Lioliou, E., Gerbasi, A., & Zimmermann, A. (2018, February). Organizational Controls, Social Ties and Performance in Plural Sourcing. In International Workshop on Global Sourcing of Information Technology and Business Processes (pp. 164-185). Springer, Cham. 
  • Zimmermann, A. Lioliou, E. and Oliveira, J. (2017), “Managerial work characteristics and organizational commitment after offshoring: The moderating effect of perceived organisational valence”, Academy of Management Conference, Atlanda 
  • Zimmermann, A. Lioliou, E. and Oliveira, J. (2017), “Managerial work characteristics and organizational commitment after offshoring: The moderating effect of perceived organisational valence”, Proceedings of the 11th Global Sourcing Workshop, La Thuile , Italy 
  • Lioliou, E. Willcocks, L.P. and Liu, X. (2016), “Opportunism in IT outsourcing: A problem of alignment and Co-ordination”, Proceedings of the 10th Global Sourcing Workshop, Valdisere, France 
  • Oshri, I. Lioliou, E. Zimmermann, A. and Gerbasi, A. (2015), “Control Mechanisms in Plural Sourcing: The Mediating Role of Strength of Ties”, Proceedings of the 9th Global Sourcing Workshop, La Thuile, Italy 
  • Zimmermann, A. Oshri, I. Lioliou, E. and Gerbasi, A. (2015), “Sourcing In or Out? Tacit Knowledge Sharing and the Role of Social Capital”, Proceedings of the 9th Global Sourcing Workshop, La Thuile, Italy 
  • Gao, L, Liu, X, Lioliou, E (2015) “Dynamic Capabilities, Managerial Mindsets and the Outcomes of Internationalization: The Case of Chinese State-Owned Enterprises” in Handbook of Emerging Market Multinational Corporations, Elgar 
  • Lioliou, E. and Willcocks, L.P. (2014), “Workarounds in IT Outsourcing”, Proceedings of the 8th Global Sourcing Workshop, Valdisere, France
  • Lioliou, E. Zimmermann, A. Gao, L. and Willcocks, L.P. (2013),  “Governance in IT Outsourcing: The Psychological Contract Dimension”, Academy of Management, Orlando, Florida  
  • Oshri, I. Kotlarsky, J. Mayasandra, R. and Lioliou, E. (2013), “Institutionalizing an IT innovation Practice: A Vendor’s Perspective”, Book chapter in Kotlarsky, J. and Oshri, I. (2013) Global Sourcing of Information Technology and Business Processes, Springerlink  
  • Lioliou, E. & Willcocks, L.P. (2011), “An Examination of the Explanatory Power of Transaction Cost Economics on Sourcing Decisions”, Academy of Management, St. Antonio, Texas 
  • Lioliou, E. & Willcocks, L.P. (2011), “Transaction Cost Economics and Outsourcing Governance”, Proceedings of the 5th Global Sourcing Workshop, Courchevel 
  • Lioliou, E. & Willcocks, L.P. (2010), “Everything is Dangerous: Rethinking Michel Foucault and the Social Studies of ICTs” Book chapter in Galliers, B. and Currie, W. The Oxford Handbook of Management Information Systems, Oxford 
  • Lioliou, E. & Willcocks, L.P. (2010), “Portfolios of Control: Researching Discourses in IT Outsourcing”, Book chapter in Kotlarsky, J. and Oshri, I. (2010), Global Sourcing of Information Technology and Business Processes, Springerlink 
  • Lioliou, E. & Willcocks, L.P. (2009), “IT Outsourcing Governance: Illuminating on the Interplay Between its Contractual and Relational Elements”, Proceedings of the International Conference on Information Systems, Arizona, USA
  • Lioliou, E. & Willcocks, L.P. (2009), “IT Outsourcing Governance: Illuminating on the Role of the Contract in Manifesting Formal and Social Control”, Proceedings of the Mediterranean Conference on Information Systems, Athens, Greece 
  •  Lioliou, E. (2009), “IT Outsourcing Governance: How Contractual and Relational Elements Shape Outsourcing Performance”, Proceedings of the 3rd Global Sourcing Workshop, Colorado, USA

Supervision

Dr Eleni Lioliou greatly enjoys supervising research students, and is always keen to work with exceptional candidates who wish to pursue research in the areas of information systems or international business strategy. For an informal discussion please send your CV and research proposal (outlining primary research questions/objectives, significance of the study, methods and possible data sources) to e.lioliou@qmul.ac.uk.