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School of Business and Management

Student Support Coordinator *Internal Only** - QMUL12456

The School of Business and Management has been expanding steadily and now welcomes over 1,000 new enrolments into taught programmes each September. Exceptionally strong recruitment of post-graduate students and large cohorts of undergraduate students combine to create a challenging administrative environment in which it is imperative that every student receives excellence service and support.  We are inviting applications for the roles x2 Student Support Coordinators to work within the School.  These posts are open to *QMUL staff only*.


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Department: School of Business & Management
Salary: £26,717 - £32,956 (Grade 3)
Reference: QMUL12456
Date posted: 21-Aug-2017
Closing date: 28-Aug-2017


The Student Support Coordinators will be asked to identify and lead a number of School change projects to improve services for students and staff, drawing on experience in meeting students’ support needs.


The Student Support Coordinators will be managed and mentored within the Teaching Services team with the opportunity to experience all sections of the School’s business over the course of the 12-month appointment period, in the service of delivering change projects that will markedly impact our students’ experience.


The successful candidates will be educated to at least A Level standard and will ideally have a degree or equivalent experience. Experience of dealing with a high volume of queries and a variety of administrative tasks, as well as creative problem solving skills are essential. The ability to build and maintain positive working relationships and excellent literacy and communication skills are also required.


These posts are full time, fixed-term appointments for a period of 12 months with an expected start date in September 2017. The starting salary will be in the range of £26,717 to £32,956 per annum, inclusive of London Allowance. Benefits include 30 days annual leave, defined benefit pension scheme and interest-free season ticket loan.


Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.


Informal enquiries should be addressed to Emm Johnstone, Head of Administration at


To apply for the role click the link below:


The closing date for applications is Tuesday 28th August 2017 and interviews will be held shortly thereafter.


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