School of Business and Management

Operations Management (BUS002)

Semester: A
Level: 5
Module code: BUS002
Module organiser: Dr Giuliano Maelli

Module Overview

The module in Operations Management has been designed to provide students with a clear understanding of the most important issues in OM (such as process design, capacity planning and control, supply chain management, just in time and total quality management) through a blend of theoretical approaches and seminar-based activities. Students are also encouraged to analyse the relationship between the production of services and goods and the reproduction of technical and managerial knowledge, and the implications of such a relationship in terms of governance and strategic decisions.


  • Coursework 100%

Reading List

  • N. Slack, A. Brandon Jones Chambers, R Johnston (2013) Operations Management, Seventh Edition Pearson. Specific chapters and further readings will be specified before the seminars.