Current written protocols for delivering our functions and responsibilities.
Procedures and policies for conducting university business
Procedures and policies relating to academic services
Procedures and policies relating to student services
This includes relevant policies and procedures as they apply, for example, to student admission and registration, accommodation, management of the student records system, the assessment of external qualifications, internal student complaints and appeals, and code of student discipline.
Procedures and policies relating to recruitment
Code of conduct for members of governing bodies
Equality and diversity
This includes policies, statements, procedures and guidelines relating to equal opportunities.
Health and Safety
Further information can be obtained by contacting the department direct.
This will include disposals policy, estates strategy and plan, facilities management policies, grounds and building maintenance.
If it is not possible to resolve your complaint informally, we can arrange for it to be investigated by the Academic Registrar & Council Secretary
Queen Mary University of London
Mile End Road
Information, records management and personal data policies
Research policy and strategy
This includes quality assurance procedures, policy and procedures relating to intellectual property, ethics committee terms of reference, applications and their approval, and any other relevant codes of practice.
Charging regimes and policies
Generally, access to information held by QMUL will be free of charge. Single copies of documents will normally be available free of charge from our website or in hard copy format or e-mail attachment free of charge from email@example.com or in writing from the Records & Information Compliance Manager, Queens' Building, Queen Mary University of London, Mile End Road, London E1 4NS.
Charges may be imposed for:
- Providing statistical information that requires specialist handling
- Specified hard copy publications
- Abnormal postage, for example where a large quantity needs to be sent
Charges will reflect the staff time necessary to produce the information and any copying and postage. We will inform the enquirer of these charges when they request the information and we will require payment in advance.