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Our guide to confirmation

If you’re already holding a conditional firm or insurance offer at Queen Mary University of London (QMUL), and you’re awaiting your results, we’ve compiled a list of the most frequent questions our applicants have at this time of year to try and put you at ease as you wait for that all important results day.

What to do before results day?

Whatever your expectations for results, it’s worth having a contingency plan in place in the event that things do not quite go to plan. This will ensure you’re suitably prepared to make accurate and informed decisions.

If things don’t go to plan, think about whether or not you want to re-sit examinations, take a gap year or apply to universities through Clearing.

Our Clearing webpages are full of useful information and guidance that should help you understand the process and what to expect. Research your options and take some time to become familiar with the Clearing process, what you might need to do, and the action you may need to take to secure a place in Clearing if you fail to meet the conditions of any offers you hold before results day.

Where possible we recommend avoiding going on holiday around your respective results day, in case things don’t go to plan, and make sure you’ve access to the internet, a telephone and current school teachers who can help advise you if you don’t achieve the results you were expecting

How will I know whether I’ve secured my place at university?

All places will be confirmed through UCAS Track.

For students who have studied the International Baccalaureate Diploma, Queen Mary will confirm places from 5 July. We’ll receive the bulk of International Baccalaureate exam results electronically via UCAS, so you won’t need to send us your qualification documents directly.

In some cases, we won’t receive results electronically so we’ll need to contact you directly. It’s recommended that you keep checking your email inbox during this time, including any junk / spam folders, for any communications from our Admissions team that may require action on your part. It’s important that your preferred email address is up to date on our records system. If you’ve recently changed your email address from that provided with your original application, please contact our Admissions Office directly on +44 (0)20 7882 5511 so we can advise you how best to update your contact details.

For students who have studied A-levels and BTEC qualifications, we will aim to confirm most* places by the morning of Thursday 17 August. We’ll receive the bulk A-level examination results electronically via UCAS, so you won’t need to send us your A-level results directly.

For students who have studied other European and international qualifications, you’ll need to upload scanned copies of documents confirming your exam results online via your MySIS portal. We’ll send you an email with further instructions in June, so be sure to continue checking your email inbox, including junk / spam folders.

You must submit your results by 31 July 2017 or as soon as you receive them, and by no later than 31 August 2017 in accordance with UCAS rules.

If you’re at all unsure, our Admissions team is available Monday to Friday between 9.00am and 5.00pm to answer any questions or concerns you might have. You can call us directly on +44 (0)20 7882 5511.

*In some rare cases, we may need to hold your application and request further information directly before we can make a final confirmation decision. If this is the case, we will aim to contact you on Thursday 17 August directly.

What happens if I fail to meet the conditions of my offer? Will I still be able to secure my place at Queen Mary?

If you don’t quite meet the conditions of your offer, it’s possible that we will still be able to offer you a place.

Your application will be released to a senior academic selector who will review your entire application, including your achieved grades, personal statement and academic reference before making a final decision whether or not to accept you on to the course. You’ll be notified whether or not you’ve been successful via UCAS Track.

In some cases, you might be made a change of course offer. If you haven’t achieved the grades for the course you originally applied for, but have achieved the grades for a course in a similar related field, we’ll make you a change of course offer. This will show on UCAS Track – you’ll be able to accept the change of course offer or decline it. We will always aim to contact you directly when considering a change of course offer before we make a final processing decision.

If we were your firm choice and you decline the change of course offer, you’ll go straight to consideration with your insurance choice university, otherwise you’ll be able to look for a new programme, either at Queen Mary or elsewhere, through Clearing.

I chose Queen Mary as my firm choice, but I now want to go to my insurance choice. What do I do?

If you have already been firmly accepted with us after your results are released, your insurance choice no longer exists. You’ll need to contact your insurance choice university to confirm whether they are able to offer you a place through  Clearing.

Please note, being released from us once you are placed with us will leave you in Clearing – you will not bounce to your insurance choice.

If your offer with us is still conditional, please contact us via email to your designated Admissions team.

I chose Queen Mary as my insurance choice, but now I’ve been placed at my firm choice, I would prefer to attend Queen Mary. What do I do?

Once you’ve been unconditionally firmly accepted at your original firm choice university, your insurance offer with us  is no longer valid.

If you wish to join Queen Mary, you would need to contact us through Clearing or Adjustment (if eligible.) Check out our Clearing webpages for lots of useful information about the Clearing and Adjustment process and what to expect.

I’m holding an offer at Queen Mary, but I want to be released to apply elsewhere through Clearing. What do I need to do?

If you’re holding an offer with us, and wish to be released into Clearing to apply elsewhere, you should email clearing@qmul.ac.uk stating your full name (as given on your UCAS application), your date of birth, your UCAS personal ID and your reason for requesting to be released.

Our clearing@qmul.ac.uk will be monitored regularly by our Admissions team throughout the confirmation period. However, due to the volume of requests that we can receive at peak periods, you should expect a slight delay before this is actioned.

If you have received offers elsewhere through Clearing and need to refer yourself to another institution by a specified deadline, it is your responsibility to make sure that your request to be released is made in a timely fashion.

Please note, if you are placed at Queen Mary (ie you have an unconditional offer of study for a programme with us), and ask to be released, you will be released into Clearing. You will not go to your Insurance choice.

I applied to Queen Mary before but was unsuccessful in securing a place. Can I apply to another programme through Clearing?

Yes, you are still eligible to apply to other programmes with us that have places remaining through Clearing. You will not be considered for the same original course that you applied to.

Throughout the Confirmation and Clearing period, our Clearing webpages will list all course vacancies along with an indication of the typical grades that we are looking for. We recommend checking these pages before contacting our Clearing Hotline to confirm whether or not you are likely to be considered for a place.

I got my results, I’m placed at Queen Mary, but I want to defer my entry and take a year out. Who do I need to contact?

If you’re placed on a programme with us, but have decided you want to defer your entry for a year, you’ll first need to put your request in writing in an email to your designated specialist Admissions team.

You’ll need to include your UCAS ID number, full name, date of birth, and a brief explanation as to why you want to defer your entry for a year. Once we’ve received your request, we’ll liaise with the academic department to confirm whether or not they agree to your request.

Whatever the outcome, we’ll let you know by email. If we approve your request to defer entry, we’ll update your record and this will update on UCAS Track. At this point, your place on your chosen programme is secure and you can look forward to whatever you’ve got planned for your year out.

What happens after my place is confirmed?

Once you’ve received an unconditional offer with us, we’ll transfer your application record and details over to our Student Records Team. This process normally takes place towards the end of August and occurs over a period of several weeks.

During this period, you’ll receive an email inviting you to complete an online pre-enrolment task via your MySIS portal, the login details for which you should have from earlier in the application process. You’ll need to complete this task ahead of arriving at Queen Mary and print your pre-enrolment certificate ahead of arriving here in September.

As the process takes place over several weeks, don’t be alarmed if you don’t receive your invitation to pre-enrol online immediately.

Your pre-enrolment certificate will contain details of what documents you need to bring to enrolment so we recommend checking this carefully before arriving at Queen Mary. More information about what to expect when you arrive can be found online via our New Students Welcome webpages.

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