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Student Experience, Teaching, Learning and Assessment

Strategic Aim 1

The main reason students come to university is to learn; therefore ensuring a high quality learning experience for all students is the primary aim of this strategy.

The quality of the teaching goes beyond the experience in the lecture hall and encompasses the various ways in which course material is presented. Over the period of the strategy, we would expect greater use of technology to allow students, both on campus and at a distance, to access print, video, audio and lecture capture material when and where most suits them so that direct contact time can be for interactive sessions.  In some cases, the quality of a student's learning experience will be enhanced by offering more flexible modes of delivery, eg part-time or distance learning.

The objective on the quality of the teaching (Objective 1.1) includes feedback to students and this is deliberately separated from the objective on the design of the curriculum and its assessment (Objective 1.2). This is to emphasise that students should be receiving feedback every week in the classes they attend and not just on the formal assessment, ie there is feedback on learning and feedback on achievement.

How students learn varies considerably and this needs to be reflected in the design of the curriculum and the assessments, which should not only act as a measure of achievement but also be a strong influence on driving students' learning (objective 1.2). In addition, in the design of each formal assessment, there should be clear statements for staff and students on the nature and timing of feedback and whether there will be 'feed-forward' events to enhance students' understanding of marking criteria.

Good curriculum design already includes use of QMUL's Graduate Attributes Framework and aspects such as internationalising the curriculum, incorporating work and overseas placements within programmes, involvement of employers and information literacy should be prioritised over the next three years (objective 1.2 and 1.3).

Students and staff are entitled to expect good quality physical space for teaching and learning (objective 1.4), up-to-date equipment and appropriate breadth and quality of books, journals, software, etc (objective 1.5).

Objectives

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1.1 Ensuring a high quality learning experience for all students through the quality of the teaching and feedback to students

Indicator of Progress2018/2019 Target
Satisfaction with teaching (Module Evaluation Form)90% of programmes to reach 75% or above
Satisfaction reported via main internal student survey (QMSS) on:
  • The amount of contact with academic staff
  • class sizes
90% of programmes to reach 75% or above
Number of staff discussing and recording conclusions about a component of their teaching and learning with an experienced colleague (appraisal)100% of staff each year
Overall satisfaction in NSSBe top Russell Group university in London
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1.2 Ensuring a high quality learning experience for all students through the design of the curriculum and its assessments

Indicator of Progress2018/2019 Target
Satisfaction on QMSS with:
  1. content of the programme
  2. the challenge to do their best work
  3. different ways in which teachers taught the programme
  4. the ways research informed teaching methods of assessments
90% of programmes to reach 75% or above
External examiners’ rating  for curriculum design and assessmentTo be at least satisfactory for 100% of programmes and to be ‘good’ for 80% programmes
Satisfaction with assessment and feedback reported in main external student surveys.At least RG mean/median, as appropriate for the main survey questions on assessment and feedback
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1.3 Encouraging opportunities for multidisciplinary and international study

Indicator of Progress2018/2019 Target
Proportion of undergraduate students taking at least one module from outside of their home schoolYear-on-year increases across the Strategy period
Number of London-based students who undertake some proportion of their studies and/or work experience outside of the UK100% increase in students  benefiting by 18/19
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1.4 Ensuring a high quality learning experience for all students through the standard of the facilities for teaching and learning

Indicator of Progress2018/2019 Target
Proportion of teaching rooms that meet the standards agreed with our students and staff

95% of rooms to meet agreed internal standards

Satisfaction on QMSS with the facilities for individual and group learning

75% satisfaction, or above

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1.5 Ensuring a high quality learning experience for all students through the teaching and learning resources available to staff and students

Indicator of Progress2018/2019 Target
Satisfaction with resources reported in main external student surveysAt least RG mean/median, as appropriate for the main survey questions on resources
Library spend per userAt least the average Russell Group level.
Satisfaction on QMSS with the quality of the technology designed to support learning90% of programmes to reach 75% or above

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