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Payment of tuition fees

Tuition Fee Regulations 2013-14 [PDF 879 KB]

Time of payment

Queen Mary will send you an invoice in August, which will represent the charge for the full academic year you are enrolled on. If you choose to accept a place at Queen Mary it is your responsibility to ensure that your tuition fees are paid when they are due.  Fees due in any academic year are payable prior to, or at enrolment.  All postgraduate students must pay at least 50 per cent (50%) of the fee due before enrolment.

They should also complete a payment agreement to pay the remaining balance by 31 January if commencing their studies in the autumn, or 30 April if commencing their studies in January.

Students making payment in full before enrolment may be entitled to a reduction of 1%.  See Early payments.

The enrolment process will be completed once you sign the payment agreement for the remaining balance.

Additional fees

Some courses include compulsory field trips, the cost of which is added to your total tuition fee.  Some departments may levy a bench or extra fee in addition to the tuition fee. You will be notified of any additional fee with your offer of admission.

Funding options

There is no statutory funding system for the majority of postgraduate students in the UK.  As a result, most postgraduate students have to obtain their main source of funding from alternative sources such as sponsorship, personal savings or private loans.  It is important that you do not start a postgraduate course without having first identified a package of support to cover both your tuition fees and living costs for the duration of your course.  There are studentships and research grants available for postgraduate courses from the Research Councils and some other charitable sources.

To find out more about funding options see the Funding and Support page.

Payment Methods

All payments must include your name and student ID number

Please note - tuition fees are the student's responsibility. If you are not paying the fees yourself, it is still your responsibility to inform the Fees Office of your sponsor's details. If tuition fee payments are not made on time, your registration with Queen Mary may be terminated.

Students paying their own fees can make payment in the following ways:

Bank Transfer

Payment can be made direct to our bank account with:
Barclays Bank

240 Whitechapel Road
London
E1 1BS

Account: Queen Mary, University of London Main
Sort Code: 205706
Account Number: 20218782
Swift Number: BARCGB22
IBAN Number: GB48 BARC 205706 20218782

Please ensure that the transfer includes any charges made by your own bank and Queen Mary's bank. Any excess payment will be refunded to you on request. After you have transferred your tuition fees to our bank please fax or email documentation from your bank giving details of the transfer together with a cover letter stating your full name and intended course of study to:

fax: +44 (0) 20 7882 3024, or
e-mail Sales Ledger Manager
This will help us to identify your payment when it arrives at our bank. Bank transfers should be made at least two weeks before enrolment to allow time for transfer clearance.

Credit and Debit Card

Mastercard & Visa only. American Express and Diners Club are not accepted.

Please be aware that there is a two per cent (2%) charge for all payments made by credit card, in person at the cashier or via the telephone. There is currently no charge for online payment.

On-line
Payment of fees and accommodation charges can be made online by credit or debit card through our e-pay website

Telephone
Payments can also be made by telephone to the Fees Office, +44 (0) 20 7882 7676.

Post
Payment can be made by sending a completed Credit/debit card payment form by post to the Fees Office.

In Person

  • Cashier’s office Room W117, Queens Building, Mile End Road 9:30am to 4:30pm
  • Cashier’s office in Whitechapel Tuesday 9:30am to 12 :00pm
  • Cashier’s office Barts on Wednesday 9:30am to 12:00pm

Banker's Draft

Banker's drafts should be in British pounds payable to 'Queen Mary, University of London' and delivered or sent to the Cashier's Office, Queen Mary College, Mile End Road, London E1 4NS.

Cash

Cash payments may be delivered to one of the Cashier's Offices:

  • Room W117, Queens Building, Mile End Road 9:30am to 4:30pm
  • Whitechapel Tuesday 9:30am to 12 :00pm
  • Barts on Wednesday 9:30am to 12:00pm

Receipts for payment of tuition fees will be supplied after the payment has been received. Please bring your receipt or payment reference number with you to enrolment.

Payment by instalments

You may opt to pay your tuition fees in two instalments. The first instalment of 50% of your tuition fee is due on or before enrolment. The remainder must be paid by 31st January (or 28th April if you start in January).

The first instalment must be 50% of the tuition fee that you are due to pay.  If for example you have been offered a place on MSc Telecommunications (fee: £12,600) and have also been offered a Science and Engineering Scholarship (value: £2,000), you must pay a first instalment of (£12600-£2,000)/2 = £5,300.

Other payment methods

If your fees are going to be paid by a sponsor who is in the UK, or another country outside the list above from where you are applying for your visa, or if it is otherwise more convenient for you, an advanced payment may be made directly to the College. Please contact:
Miss Hardeep Gill
Sales Ledger Manager
Tel: +44 (0)20 7882 3025
Fax: +44 (0)20 7882 3024
Sales Ledger Manager

Early payments

Postgraduate Home/EU students are entitled to a discount of one per cent (1%) when the tuition fee is £7,500 or more, and paid in full prior to or at enrolment.  This applies to cash, UK Debit Card, Bankers Draft and Bank Transfer payments only.  If you pay by credit card, you will only receive the discount if you pay online.  No discount is available if you pay by credit card over the counter at the Cashier’s Office.

If you are paying your fees before you enrol, you may EITHER pay the full tuition fee amount and we will then refund one per cent (1%) of this amount to you, OR you may deduct the one per cent (1%) from the full amount and pay the reduced sum.  For guidance see below.

If you are in receipt of a full scholarship you are not entitled to a discount.  However, if you are in receipt of a partial scholarship, you are entitled to a reduction of one per cent (1%) on the balance due after the award of the scholarship, provided the balance due is at least £7,500.

Please note that if you pay your fees by credit card over the counter at the Cashier’s Office, a credit card surcharge of two per cent (2%) will be charged.

Refunds

The refund policy is set out in the following document:

Tuition Fee Regulations 2013-14 [PDF 879 KB]

Advanced Fee Payment: If you have made a payment of fees in advance this will be refunded in full if the College cancels the programme for which you have accepted an offer.

Deferral to later session: If you arrive and wish to defer to a later session, this is treated as a failure to attend the course you have been accepted for. This means that the deposit is forfeited and treated as a withdrawal (see below). You will then need to apply again for the later programme and pay a new deposit at the new rate for the course and be liable for the full fees for that programme. This policy will only be varied if you produce evidence of genuine grounds for deferral.

Failure to attend at the start of the programme or withdrawal after enrolment: No refund will be made.

Liability on interruption or withdrawal: If a student interrupts their study or withdraws from their programme at  any time within the first semester 50% of the tuition fees becomes due and payable. If a student withdraws at any time within the second semester the full fees becomes due and payable.

Exceptional circumstances:

  • Notwithstanding the above refunds may be made in exceptional circumstances. This covers matters that would prevent you from continuing with your studies, for example a serious illness, a death in your immediate family or breach of contract on the part of the College. Documentary proof of such circumstances must be provided.
  • Please note that a transfer to another educational institution in the UK is not normally considered to be an exceptional circumstance and may only be considered where there are valid academic reasons for such a transfer. No refunds will be made under any circumstances to students transferring to private colleges.

Refund Procedures: If, under the terms above, you are entitled to a refund, the refund will be paid through the channels from which the original payment was made.

Late payment

You are required to settle your fee account promptly. If you are unable to pay you must consult the Head of Income and Credit Control at the earliest opportunity. Extensions of the time to pay will normally only be granted in exceptional circumstances. If you fail to pay without having been granted an extension to the payment due date, you are liable to have your registration terminated and to be excluded from attending classes and using College facilities.

If you are unable to pay your tuition fees on time you should seek advice immediately from the Advice and Counselling Service website,  email or telephone: 44 (0)20 7882 8717.

Failure to pay tuition fees

On 7 February each year, or the nearest working day thereafter, Income and Credit Control will identify those students who have failed to make satisfactory arrangements for the payment of their debt; this information will be circulated to students’ Schools or Institutes and to the Academic Registrar.

These students will then receive a written warning from the Academic Registrar advising them that their registration as a student of Queen Mary could be terminated in accordance with Ordinance C3 if no satisfactory arrangements are made within ten working days.  De-registration normally occurs in February.

Students who are de-registered are not permitted to take any Queen Mary examinations in this academic year.
Students who have been de-registered may be reinstated once the debt has been cleared subject to payment of an administrative change (currently £250), but reinstatement will not take place until at least 12 months after de-registration.

The de-registration policy is set out in the following document:

Tuition Fee Regulations 2013-14 [PDF 879 KB]

Ordinance C3 Termination of registration of a student in debt

Contacts

If you have any queries about fee payment please contact the Fees Office:
Tel: +44(0)20 7882 7676, +44 (0)20 7882 3685 or +44 (0)20 7882 7775
Fax: +44 (0)20 7882 3024
Email: The Fees Office

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