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Payment of tuition fees

Tuition Fee Regulations 2014-15 [PDF 580 KB]

Time of payment

Queen Mary will send you an invoice in August, which will represent the charge for the full academic year you are enrolled on. If you choose to accept a place at Queen Mary, it is your responsibility to ensure that your tuition fees are paid when they are due. Fees due in any academic year are payable prior to or at enrolment. All international students must pay at least 50 per cent (50%) of the fee due prior to or at enrolment. They should in this case complete a payment agreement to pay the remaining balance by 31 January if commencing their studies in the autumn, or 30 April if commencing their studies in January.

Students paying their tuition fees for 2014-15 in full prior to or at enrolment may be entitled to a prompt payment discount of 1%. See Prompt payment discount below.

Please note that if you have not paid in full by 31 January you may be deregistered.

Additional fees

Some courses include compulsory field trips, the cost of which is added to your total tuition fee. Some departments may levy a bench or extra fee in addition to the tuition fee. You will be notified of any additional fee with your offer of admission.

Payment methods

All payments must include your name and student ID number

Please note that tuition fees are a student's responsibility. If you are not paying the fees, it is still your responsibility to inform the Fees Office of your sponsor's details. If tuition fee payments are not made on time, your registration with Queen Mary may be terminated.

Student paying their own fees can make payment in the following ways:

1. Bank transfer

Payment can be made direct to our bank account with:

Barclays Bank
240 Whitechapel Road
London
E1 1BS

Account: Queen Mary, University of London Main
Sort Code: 205706
Account Number: 20218782
Swift Number: BARCGB22
IBAN Number: GB 48 BARC 2057 0620 2187 82

Please ensure that the transfer includes any charges made by your own bank and Queen Mary's bank. Any excess payment will be refunded to you on request. After you have transferred your tuition fees to our bank please fax or email documentation from your bank giving details of the transfer together with a cover letter stating your full name and intended course of study to:

fax: +44 (0) 20 7882 3024, or
email: Sales Ledger Manager

This will help us to identify your payment when it arrives at our bank. Bank transfers should be made at least two weeks before enrolment to allow time for transfer clearance.

2. Credit or Debit card

Mastercard and Visa only. American Express and Diners Club are not accepted.

Please be aware that there is a two per cent (2%) charge for all payments made by credit card, in person at the cashier or via the telephone. There is currently no charge for online payment.

  • On-line
    Payment of fees and accommodation charges can be made online by credit or debit card through our e-pay website
  • Telephone
    Payments can also be made by telephone to the Fees Office, +44 (0) 20 7882 7676.
  • Post
    Payment can be made by sending a completed by post to the Fees Office:
  • In Person
    • Cashier's office Room W117, Queens Building, Mile End Road 9.30am to 4.30pm
    • Cashier's office in Whitechapel Tuesday 9.30am to 12pm
    • Cashier's office Barts on Wednesday 9.30am to 12pm

3. Bankers draft

Banker's drafts should be in British pounds payable to 'Queen Mary, University of London' and delivered or sent to the Cashier's Office, Queen Mary College, Mile End Road, London E1 4NS.

4. Cash

Cash payments may be delivered to one of the Cashier's Offices:

  • Room W117, Queens Building, Mile End Road 9.30am to 4.30pm
  • Whitechapel on Tuesday 9.30am to 12pm
  • Barts on Wednesday 9.30am to 12pm

Receipts for payment of tuition fees will be supplied after the payment has been received.

Please bring your receipt or payment reference number with you to enrolment.

Payment by instalments

You may opt to pay your tuition fees in two instalments. The first instalment of 50% of your tuition fee is due on or before enrolment. The remainder must be paid by 31 January. Please note that there is a £50 administrative charge if you pay by instalments.

The first instalment must be 50% of the tuition fee that you are due to pay. If for example you have been offered a place on MSc Telecommunications (fee: £12,600) and have also been offered a Science and Engineering Scholarship (value: £2,000), you must pay a first instalment of (£12,600-£2,000)/2 = £5,300.

Other payment methods

If your fees are going to be paid by a sponsor who is in the UK, or another country outside the list above from where you are applying for your visa, or if it is otherwise more convenient for you; an advanced payment may be made directly to the College. Please contact:

Miss Hardeep Gill
Sales Ledger Manager
Tel: +44 (0)20 7882 3025
Fax: +44 (0)20 7882 3024
Sales Ledger Manager

Fees paid and the Confirmation of Acceptance for Studies (CAS)

New overseas students should note that advance tuition fee payments will not be automatically reflected in their CAS. Instead, the CAS is updated manually and as such you should allow up to ten days for this to happen. Please factor this in when applying for a visa appointment in your home country. If you are concerned that your CAS has not been updated with an advance payment made by either you or your financial sponsor, please email cas-admissions@qmul.ac.uk clearly stating your full name, applicant ID, amount paid and the date of payment.

Prompt payment discount

Self-funded overseas students whose tuition fees are £7,500 or higher will receive a 1% discount if they pay their fees in full before or at enrolment. This applies only to cash, UK Debit Card, Bankers Draft and Bank Transfer payments only. However, if you pay by credit card, no discount is available.

If you are paying your tuition fees before you enrol, you may EITHER pay the full amount, and we will then refund one per cent (1%) of this amount to you, OR you may deduct the one per cent (1%) from the full amount and pay the reduced sum. For guidance see below.

If you are in receipt of a full scholarship you are not entitled to a discount. However, if you are in receipt of a partial scholarship, you are entitled to a reduction of 1% on the amount that you are due to pay after the award of the scholarship.

Please note that if you pay your fees by credit card, a credit card surcharge of two per cent (2%) will be made.

Refunds

The refund policy is set out in the following document:

Tuition Fee Regulations 2014-15 [PDF 580 KB]

Advanced fee payment: If you have made a payment of fees in advance this will be refunded in full if you fail to get a student visa. On production of the visa refusal notice a full refund will be made. This will normally be effected by our local representative returning the bankers draft to you.
Cancellation of programme: If the College cancels the programme for which you have accepted an offer, then all fees paid will be refunded.

Deferral to later session: If you arrive and wish to defer to a later session, this is treated as a failure to attend the course you have been accepted for. This means that the deposit is forfeited and treated as a withdrawal (see below). You will then need to apply again for the later programme and pay a new deposit at the new rate for the course and be liable for the full fees for that programme. The UK Home Office will be notified that you are not studying at the College. This policy will only be varied if you produce evidence of genuine grounds for deferral; this will include the late issue of the visa.

Failure to attend at the start of the programme or withdrawal after enrolment: No refund will be made. The UK Home Office will be notified that the student failed to attend or is no longer studying at the College.

Exceptional circumstances

  • Notwithstanding the above refunds may be made in exceptional circumstances. This covers matters that would prevent you from continuing with your studies in the UK - for example a serious illness, a death in your immediate family or breach of contract on the part of the College. Documentary proof of such circumstances must be provided.
  • Please note that a transfer to another educational institution in the UK is not normally considered to be an exceptional circumstance and may only be considered where there are valid academic reasons for such a transfer. No refunds will be made under any circumstances to students transferring to private colleges.

Refund procedures

If, under the terms above, you are entitled to a refund, the refund will be paid through the channels from which the original payment was made. This means, for example, that if  you paid the money through our local representative, the money will be returned to you by that representative. You will be required to provide proof that you have returned to your country of origin, unless a transfer to another public educational institution in the UK has been agreed. In this case, refunds may be made directly to the institution concerned.

Late payment

You are required to settle your fee account promptly. If you are unable to pay you must consult the Head of Income and Credit Control at the earliest opportunity. Extensions of the time to pay will normally only be granted in exceptional circumstances. If you fail to pay without having been granted an extension to the payment due date, you are liable to have your registration terminated and to be excluded from attending classes and using College facilities.

If you are unable to pay your tuition fees on time you should seek advice immediately from the Advice and Counselling Service website, email or telephone: 44 (0)20 7882 8717.

Failure to pay tuition fees

On 7 February each year, or the nearest working day thereafter, Income and Credit Control will identify those students who have failed to make satisfactory arrangements for the payment of their debt; this information will be circulated to students’ Schools or Institutes and to the Academic Registrar.

These students will then receive a written warning from the Academic Registrar advising them that their registration as a student of Queen Mary could be terminated in accordance with Ordinance C3 if no satisfactory arrangements are made within ten working days. De-registration normally occurs in February.

Students who are de-registered are not permitted to take any Queen Mary examinations in this academic year.

Students who have been de-registered may be reinstated once the debt has been cleared subject to payment of an administrative change (currently £250), but reinstatement will not take place until at least 12 months after de-registration.

The de-registration policy is set out in the following document:

Tuition Fee Regulations 2014-15 [PDF 580 KB]

Ordinance C3: Termination of registration of a student in debt [PDF 8 KB]

Contact us

If you have any queries about fee payment please contact the Fees Office:
Tel: +44(0)20 7882 7676 or +44 (0)20 7882 3685 or +44 (0)20 7882 7775
Fax: +44 (0)20 7882 3024
Email: fees@qmul.ac.uk

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